Taking to social media to complain about hot subway rides? You’re not alone, study says

Category: Lifestyle/Entertainment

Listening

Unlocking Word Meanings

Read the following words/expressions found in today’s article.

  1. sweltering / ˈswɛl tər ɪŋ / (adj.) – very hot and uncomfortable
    Example:

    The classroom felt sweltering without air conditioning.


  2. crowdsource / ˈkraʊdˌsɔrs / (v.) – to ask a large group of people, usually online, to help with ideas, information, or work instead of doing it alone or using only experts
    Example:

    She used social media to crowdsource opinions about her design.


  3. metropolis / mɪˈtrɒp ə lɪs / (n.) – a very large and important city, usually with many people, businesses, and activities
    Example:

    Tourists often visit famous metropolises to experience diverse cultures and cuisines.


  4. filter out / ˈfɪl tər aʊt / (phrasal v.) – to remove or ignore things that are not wanted or not useful, so only the important things remain
    Example:

    The app helps users by filtering out irrelevant search results.


  5. speculate / ˈspɛk yəˌleɪt / (v.) – to guess or form an idea about something without having complete facts or proof
    Example:

    Many people speculated that the company would close soon.


Article

Read the text below.

Commuters, residents, and tourists who take to social media during warm months to complain about sweltering subway systems in New York, Boston, and London should feel vindicatednew research says they aren’t alone.


As temperatures rise aboveground, the number of subway riders reporting uncomfortable heat belowground increases, according to a new study in the journal Nature Cities. This could worsen as climate change, driven by the burning of fossil fuels, makes for a hotter planet.


Northwestern University researchers analyzed more than 85,000 crowdsourced social posts on the social platform X and Google Maps reviews from 2008 to 2024 in those three major cities’ subway systems. They searched for keywords related to being too hotor what they called “thermal discomfort”in those metropolises, which are some of the world’s oldest and busiest. The experts looked for terms such as “hot” and “warm” while filtering out results that did not seem to relate to temperature, such as “hot dog.”


The study’s authors said subway riders may expect temperatures to be naturally cooler underground. They found that a 1°F (0.5°C) increase in outdoor temperature led to a 10% increase in complaints in Boston, 12% in New York, and 27% in London. Earth’s average temperature warmed 1°F (0.56°C) from 2008 to 2024, according to the National Oceanic and Atmospheric Administration.


The researchers analyzed posts across seasons, time of day, and day of week.


“Interestingly, over the weekend, people complained less,” said Giorgia Chinazzo, assistant professor in Northwestern’s Department of Civil and Environmental Engineering, who co-authored the study with associate professor Alessandro Rotta Loria. Chinazzo speculated that one reason may be that people were dressing differently than on workdays.


Flavio Lehner, an assistant professor of Earth and atmospheric sciences at Cornell University who was not involved in the work, said the research “follows the template of previous studies that link environmental conditions to human behavior using social media data.” He has also studied how warm conditions trigger a stronger online reaction.


Lehner said limitations of the research include only monitoring three city transit systems and it being difficult to control for other factors influencing social media behavior.


This article was provided by The Associated Press.


Viewpoint Discussion

Enjoy a discussion with your tutor.

Discussion A

  • The study analyzed thousands of social media posts where people complained about the heat. Do you think complaints on social media help solve problems, or do they just spread negativity? Why do you say so? When do you think complaining is useful, and when is it unnecessary? Discuss.
  • Researchers noticed fewer complaints during weekends, possibly due to different clothing or routines. How does your behavior or attitude change between workdays and weekends? Why might people react differently to the same discomfort depending on the day? Discuss.

Discussion B

  • Researchers used posts from X and reviews from Google Maps to study human behavior. How reliable do you think social media is as a source of real-world data? Why do you say so? What do you think are the advantages and disadvantages of using online opinions to understand real-life problems? Discuss.
  • The article focuses on discomfort in some of the world’s busiest subway systems. What makes a public transportation experience comfortable or uncomfortable for you? In your opinion, should comfort be a priority in public transport or just efficiency? Why do you say so? Discuss.