Analysis into whether U.S. Netflix subscriber numbers will rise or fall amid password sharing crackdown

Category: Business

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Unlocking Word Meanings

Read the following words/expressions found in today’s article.

  1. dilemma / dɪˈlɛm ə / (n.) – a situation in which one must make a tough choice, especially between equally good ones
    Example:

    Some companies face the dilemma of collecting more personal data to provide better services, which can also be against people’s right to privacy.


  2. saturated / ˈsætʃ ər eɪ tɪd / (adj.) – completely filled with something
    Example:

    The makeup industry is already saturated. There are too many makeup brands.


  3. reluctant / rɪˈlʌk tənt / (adj.) – not willing to do something
    Example:

    The students seemed reluctant to participate in the class activity.


  4. deliberately / dɪˈlɪb ər ət li / (adv.) – on purpose
    Example:

    She deliberately ignored the calls from her work while she was on vacation.


  5. authenticate / ɔˈθɛn tɪˌkeɪt / (v.) – to show or prove that something is true
    Example:

    He is an expert that authenticates whether a signature is done by the same person.


Article

Read the text below.

The Netflix crackdown on password sharing in the U.S. is prompting complaints on social media as some analysts question whether the move is worth it for the streaming giant.


“I can see it’s kind of a dilemma from Netflix’s perspective. They’re pretty saturated here in the North American market. They really need to find a new way to monetize people who don’t have a Netflix subscription and there’s a significant overlap, apparently, between people who don’t have that subscription and people who are watching anyway,” said Stephen Lovely, co-founder of cordcutting.com.


“I think the hope is by cracking down, they can turn some of those people that they boot off into reluctant paying customers. But of course, the flip side is the people who maybe are deliberately sharing their account and see it as a way of getting a discount, might not want to pay the full freight for just their individual streaming account.”


To combat password sharing, Netflix is limiting U.S. viewership of its programming to people living in the same household. As the crackdown rolls out, those who subscribe to Netflix’s standard or premium plans — which cost $15.50 to $20 per month — will be able to allow another person living outside their household to use their password for an additional $8 per month, a $2 discount from the company’s basic plan.


Without providing details on how it authenticates subscriber identities or accounts, Netflix assured that everyone living in the same household of a U.S. customer will still be able to stream TV series and movies “wherever they are — at home, on the go, on holiday.” The company based in Los Gatos, California has roughly 70 million U.S. account holders.


Cordcutting.com surveyed nearly 1500 Netflix users and only 8 percent of those who use other people’s accounts said they would pay for their own Netflix accounts. Twenty-three percent of subscribers said they would cancel their subscriptions due to the crackdown, and another 5 percent responded that they would pay for additional users.


This article was provided by The Associated Press.


Viewpoint Discussion

Enjoy a discussion with your tutor.

Discussion A

  • If you were a Netflix account owner before the crackdown, would you share your password with people who aren’t from your own household? Why or why not? Discuss.
  • According to Stephen Lovely, Netflix is pretty saturated in North America. What do you think would be its impact on the business? If you were the owner of the company, how would you maintain your business in a saturated market? Discuss.

Discussion B

  • Cordcutting.com is questioning whether the move is worth it for the streaming giant. Why do you think so? Do you agree with cordcutting.com? Discuss.
  • According to cordcutting.com’s survey, 23% of subscribers said they would cancel their subscriptions due to the crackdown. If you were a decision-maker at Netflix, would you push through with the plan to make subscribers pay more for sharing their passwords with people outside of their households? Why or why not? Discuss.