Yelp closes three US offices, says remote work is its future

Category: Business


Unlocking Word Meanings

Read the following words/expressions found in today’s article.

  1. downsize / ˈdaʊnˌsaɪz / (v.) – to make something smaller

    Due to the pandemic, many businesses have either closed down or downsized.

  2. consistently / kənˈsɪs tənt li / (adv.) – in a way that is not changing for a period of time

    My boyfriend consistently prepares surprises during our anniversary.

  3. underutilized / ˈʌn dərˌju təˌlaɪzd / (adj.) – describing something that is not used to its full capacity

    We decided to sell our underutilized cars.

  4. workforce / ˈwɜrkˌfɔrs / (n.) – the group of people working for a company or an organization

    We need a strong and excellent workforce to meet our clients’ demands.

  5. recruiting / rɪ ˈkru tɪŋ / (n.) – the process of hiring people for a job

    Recruiting is one of the HR team’s main responsibilities.


Read the text below.

Yelp is closing three of its U.S. offices after finding most of its employees prefer to work remotely.

In a blog post, Yelp Co-Founder and CEO Jeremy Stoppelman said the company will close its offices in New York, Washington and Chicago on July 29. The online review and reservation company also plans to downsize its office in Phoenix.

The offices the company is closing were its most “consistently underutilized,” with only about 2% of workspaces in use each week, Stoppelman said.

San Francisco-based Yelp announced a remote-first work model in February 2021. Stoppelman said Yelp has proven it can be successful with a remote workforce, noting that the company achieved record revenue of just over $1 billion in 2021.

“Yelp continues to experience the benefits of a remote workplace and it’s the clear path forward for us,” Stoppelman wrote in the blog post.

Stoppelman said internal surveys show 86% of Yelp workers prefer to work remotely all or most of the time, while 87% said that working remotely makes them more effective. Since the company began reopening its offices about nine months ago, only 1% of the company’s global workforce is coming into an office every day.

Stoppelman said the remote-first policy has also helped with recruiting.

“Our workforce was previously concentrated in the areas where we have offices, and now we have employees spread across every state in the U.S. and four countries,” Stoppelman wrote.

Yelp, which has 4,400 employees, said offices in San Francisco, London, Toronto and other locations will remain open for now.

This article was provided by The Associated Press.

Viewpoint Discussion

Enjoy a discussion with your tutor.

Discussion A

  • If you were the CEO of Yelp, would you allow remote work? Why or why not? Discuss.
  • In your opinion, how can companies like Yelp ensure the continuous productivity of its employees? Discuss.

Discussion B

  • What do you think productivity means? Discuss.
  • In the new normal, students and employees have had to study or work from their homes. If you were in this situation, how would you stay productive (ex. make a daily to-do list, set a work/study schedule)? Discuss.