HI! I'm Gem, a Team Leader in the BPO Industry dealing with clients and agents, helping them to meet their goals. I decided to become a tutor because I want to explore my skills and share the best practices that I have learned from the corporate world. I am looking forward to having you and sharing different learning abilities that will make a positive difference and empower you to achieve your full potential and develop your skills. If you book my class, I will strive to create a cheerful and encouraging environment to help us reach our goals. See you!