Hello, my name is Ellen, and I'm excited to be your new ESL tutor. I have over 10 years of experience working in the BPO industry, using English as my primary language to deliver excellent customer service and technical support. I have learned that effective English communication can give you a competitive edge when communicating with people all over the world. So, let me help you improve your English skills and give you the confidence to communicate effectively. See you in my class!