Lesson 1: Travel Trouble
You should definitely file a claim for that.

I can listen to and understand someone talking about how to deal with travel trouble.

INTRODUCE

Traveling can be stressful, so it's important to listen to people's advice when trouble occurs.

PRESENT

STEP A EXPRESSIONS

Go over the expressions with your tutor and answer the questions.

    1. To get reimbursed for something means to be repaid for something that you spent or lost money on.

     

    You should get reimbursed for your canceled flight.

     

    Q: Have you ever been reimbursed for something?

     

     

    2. If you file a claim with an airline, you make a written statement about a problem such as lost or damaged luggage.

     

    I filed a claim after seeing that one of my luggage was heavily damaged by the airport staff.

     

    Q: Have you ever filed a claim before?

     

     

    3. If a person stands up for himself, he supports or defends himself in a difficult position.

     

    Before, Camille would always say ‘yes’ to her boss, even when she already had a lot to do. But now, she stands up for herself and knows when to say no.

     

    Q: When was the last time you stood up for yourself?

STEP B PRONUNCIATION

When one word ends with a consonant sound and the next word starts with a vowel sound, they are often linked together.
Phrase Example

stand up

/ stan-duhp /

You have to / stan-duhp / for yourself.

UNDERSTAND

LISTENING

Toru and his wife Holly just arrived at the airport in France on a business trip.

TRIVIA

Did you know that there are lost luggage auctions? If lost luggage remains unclaimed for 21 days, it sometimes goes to a mystery auction. Here’s the interesting thing – people at the auction have to bid on it without seeing what’s inside!

PRACTICE

STEP A EXERCISE

Complete the conversations using the expressions in the box. The form of some expressions may need to be changed.

stand up for oneself
file a claim
get reimbursed for something

1.

Tutor: I bought a ticket for a concert, but when I went there, they didn’t let me in because the hall was already full. It’s so unfair!

Student: You should ________. Call the seller and say you want your money back.

 

2.

Tutor: What do I do if my classmates keep bullying me?

Student: If no one else defends you, you have to ________.

 

3.

Tutor: I lost one of my bags at the airport.

Student: You should ________. That way, the airline will start looking for it.

STEP B EXERCISE

Rephrase the sentences using the expressions in the box. The form of some expressions may need to be changed.

stand up for oneself
file a claim
get reimbursed for something
  1. You have to fight for yourself when you know you’re right.
  2. You can get your money back for your commuter pass.
  3. If I were you, I would write a statement about your missing luggage.

CHALLENGE

Challenge 1

You and your two friends, Jaime and Nicole, are meeting up for a vacation in France. You and Jaime are already in France, but Nicole hasn’t arrived there yet. Listen to a voicemail from her. Then, tell Jaime what happened to Nicole.

Today's Expressions

  • get reimbursed for something
  • file a claim
  • stand up for oneself

Challenge 2

Discuss your ideas.

If Time
Allows
1

REIMBURSEMENTS
2

STANDING UP FOR YOURSELF
3

LUGGAGE AUCTIONS
1

REIMBURSEMENTS

  1. Should companies always reimburse employees for commuting expenses?
  2. In Japan, what types of reimbursements do employees usually get?
  3. If your flight got delayed, would you demand a reimbursement from the airline?
  4. How do you feel about people who lie in order to get reimbursements?

2STANDING UP FOR YOURSELF

  1. Do people always need to stand up for themselves?
  2. What are some ways to stand up for yourself?
  3. What would you tell someone who didn't have the courage to stand up for himself/herself?
  4. Do you find it difficult or easy to stand up for yourself?

3LUGGAGE AUCTIONS

  1. Do you think it’s fair that unclaimed luggage is auctioned off?
  2. How would you feel if you found out that your missing luggage was auctioned?
  3. Why do you think some people are interested in buying mystery luggage?
  4. How should the money made from luggage auctions be used?

FEEDBACK

I can listen to and understand someone talking about how to deal with travel trouble.

LESSON GOAL ACHIEVEMENT

  • 4
    Very Good

    Could complete the task with ease

  • 3
    Good

    Could complete the task with some clarifications

  • 2
    Fair

    Could complete the task with additional instructions

  • 1
    Poor

    Could somehow complete the task with difficulty

PERSONALIZED FEEDBACK